The Way You Make Me Feel…

Eleanor Roosevelt once said, “No one can make you feel inferior without your consent.” Wow. It’s true. I’m in charge of my feelings and you’re in charge of yours. Recently…

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The Power of Forgiveness

Last week I wrote about apologizing from a place of strength, which can build relationships and a positive reputation as a strong yet humble leader. (Here’s a link if you…

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How to Apologize Without Seeming Weak

There’s a debate in the business world over whether apologizing makes a person look weak. For years I’ve put clients on an “I’m sorry” diet because I’ve found people apologize…

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