The Power of Forgiveness

Last week I wrote about apologizing from a place of strength, which can build relationships and a positive reputation as a strong yet humble leader. (Here’s a link if you…

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How to Apologize Without Seeming Weak

There’s a debate in the business world over whether apologizing makes a person look weak. For years I’ve put clients on an “I’m sorry” diet because I’ve found people apologize…

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